WordPress plugin
Install, connect, done.
No theme file to edit. No snippet to copy into a footer widget and forget about. The plugin puts the bot on your site, and it puts the cases in wp-admin so you can read and resolve them without leaving WordPress.
The plugin is not in the WordPress plugin directory yet, so there is nothing to link at here. Starting on the web works today and the plugin connects to the same account later.
Three steps
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Install the plugin
From Plugins → Add New in your own admin, the usual way. It needs WordPress 6.4 or newer, tested up to 6.9 and PHP 8.0 or newer.
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Connect or create an account
One button. A window opens, you sign in or sign up, you see exactly which permissions the site is asking for, and you approve them. The plugin never sees your Ask password, and the credential it gets can be revoked from the web app at any time.
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Let it read your site
Crawl, review the proposed instructions and entries, choose where cases go. Then the widget is live on your site, and you can close the tab.
What you get inside WordPress
- The widget, placed by rule. Everywhere, or only on posts, only on pages, or excluded from a list of paths - set in wp-admin, not in your theme.
- Cases in the admin menu, with a count bubble on unresolved ones. Open one, read the transcript, resolve it with a note.
- Appearance basics. Primary colour, light or dark, which corner the launcher sits in.
- Your plan and usage, so you can see how much of the month's allowance is gone without switching sites.
What stays in the Ask web app
The plugin is deliberately the short path, not a second product. The full inbox with its filters and search, analytics, instruction versions and replay, entries and sources all live in the web app, because those screens are where the actual work happens and cramming them into wp-admin would make both worse. The plugin links straight through to them.
The free plan
200 credits a month, no card, and every feature works - states, cases, the inbox and email routing included. It is limited by capacity, not by capability. Outbound email starts once your domain is verified; cases show up in the inbox immediately either way.
Requirements
- WordPress 6.4 or newer, tested up to 6.9
- PHP 8.0 or newer
- A site reachable over https, which the connect flow requires.
- An Ask account, which you can create during the connect step.
Licensed GPLv2 or later, like WordPress itself.