Contact
Tell us what you're building and where it's stuck.
If you want to try it, the free plan is faster than talking to us - no card, and you'll have a working bot before this form would have been answered. If you'd rather talk first, here's the form.
Send us a note
Goes to mail@gofranz.com. Nothing else on this page is stored.
Other ways
General and sales: mail@gofranz.com
Security and privacy: security@gofranz.com - a separate route that does not go through the sales queue. Use it for vulnerability reports, data protection questions, and anything a DPO needs answered.
Ask itself: the widget on this site is running against our own documentation, so asking it a question about Ask is both a real answer and a fair demonstration of what you'd be installing. If it fails, it opens a case, and we read those.
We answer these by hand, usually within a couple of working days. There's no queue position, no ticket number, and no chance of an SLA - the honest version is that a person reads it when they get to it.